Effective Date: 03/02/2024

At ScenicB2B.com, we strive to ensure customer satisfaction with every purchase. This Refund & Return Policy outlines our guidelines for returns and refunds. By making a purchase on our website, you agree to the terms outlined below.

Returns:

1. 24 Hour Return Policy:

   • We offer a 24 Hour return policy from the date of purchase. If you are not completely satisfied with your purchase, you may return the item(s) within this period for a refund or exchange.

2. Eligibility Criteria:

   • To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging. Any item not in its original condition, damaged, or missing parts for reasons not due to our error will not be eligible for a return.

Refunds:

1. Refund Process:

   • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

2. Refund Timeframe:

   • If your return is approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within a specified number of days. Please note that processing times may vary depending on your payment provider.

Exchanges:

1. Defective or Damaged Items:

   • If you receive a defective or damaged item, please contact us immediately. We will arrange for a replacement to be sent to you, and we may provide instructions for returning the defective or damaged item.

2. Incorrect Items:

   • In the rare event that you receive an incorrect item, please contact us promptly. We will arrange for the correct item to be shipped to you, and we may provide instructions for returning the incorrect item.

Return Shipping:

1. Shipping Costs:

   • Customers are responsible for the cost of return shipping unless the return is due to an error on our part (defective item, incorrect item shipped, etc.).

2. Return Authorization:

   • Before returning any item, please contact us to obtain a return authorization. Items returned without authorization may not be accepted.

Contact Us:

If you have any questions or concerns regarding our Refund & Return Policy, please contact us at 

Phone Number:  +91 7621049854
Email:- shivaaymobilehub@gmail.com
Location:-  Office Address. B 605 Hubtown Mobile Market Gitamandir Ahmedabad Gujarat  380022

Updates to this Policy:

We reserve the right to update or modify this Refund & Return Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

Thank you for choosing ScenicB2B.com. We value your satisfaction and are committed to providing a positive shopping experience.