Delete your Scenic account.

You can permanently delete your Scenic B2B account from the website or the iOS/Android app. You do not need to install the app to request deletion.

Delete securely online

1. Open your account and verify the mobile number you used to sign in.
2. Select “Delete account” and confirm permanent deletion. For security, your number must have been verified within the last five minutes; use “Verify again” if needed.
3. Your profile, saved addresses, sessions, sign-in challenges, account order links, cart alerts and reminder records are removed immediately. Carts that have not been converted or used by an order, including their quotes, lines and activity, are erased. Old guest access tokens for linked orders and retained account carts are revoked.

Delete selected data without deleting your account

To remove a saved address, sign in, open Account → Address book, choose “Remove” beside the saved address and confirm. This removes the address-book entry; addresses already recorded in orders remain part of those transactions.

For another data-deletion request, email shivaaymobilehub@gmail.com with your account mobile number, the data you want removed and a way to contact you. The team will verify ownership and explain any transaction records that must be retained. Never send an OTP, password or payment credentials.

What is retained

Converted checkout records and order, payment and fulfilment records, including transaction contact details and related cart activity, are retained separately for ongoing orders, accounting, fraud prevention or applicable legal obligations. These transaction records have no automatic deletion period in the account-deletion flow. Deleting your account does not cancel an order. Rewards remain part of retained transaction records and do not become a cash refund. Contact Scenic about an ongoing order or a broader data-deletion or retention request.

Device stock and offer alerts are managed separately in notification settings. Turn them off there to disable campaign delivery to that subscription.

Cannot access your number?

Email shivaaymobilehub@gmail.com with the subject “Scenic account deletion”. Provide your account mobile number and a way to contact you. The team will verify ownership; never send an OTP, password or payment credentials.